Privacy Policy

Introduction

Hotel Grand United respects the privacy of all its customers, business partners and stakeholders, and treats personal information provided by you as confidential. We pledge to fully comply with the privacylaws in Myanmar and, where possible, internationally recognised standards of personal data privacy protection. We use your personal data and information to fulfill our commitment to providing you with world-class quality service. We take the issue of your privacy seriously and we are committed to ensuring that your information is protected. Our Privacy Statement helps to explain how we collect and protect information from both our hotel guests and website visitors. Hotel Grand United directly, or through its third-party vendors, collects certain information supplied by customers through this website as part of our provision of hotel services and products – one of which is the ability to make reservations. The Hotel Grand United website also allows customers to communicate with Hotel Grand United on issues of customer service and to provide feedback on services. Hotel Grand United will on occasion use this information to analyse customer interests and make special promotions to the public. The website name (“URL”) to which this Policy applies is: www.hotelgrandunited.com.

Reservation Information

In order for us to process reservations to our hotels, Hotel Grand United will ask customers for their name, address, email information, telephone number, credit card information, arrival and departure dates. Hotel Grand United will also ask for the customer’s room preferences and for any special requests. The information requested may change without notice.

Customer Service

When a Hotel Grand United customer makes a customer service request, Hotel Grand United will ask for his or her name, mailing address or electronic mail information, telephone number and other relevant information. This will allow Hotel Grand United to respond better to the request.

Use of Information Collected

Hotel Grand United may share the customer information it collects with its personnel, and with the owners and operators of Hotel Grand United. Hotel Grand United may also share information with selected third parties who offer goods or services that may be of interest to Hotel Grand United customers and other companies with whom it has entered into cooperative or co-sponsored promotions, products, or services. Hotel Grand United may share credit card information, provided by customers when using their credit card to purchase goods or services, with the credit applicable card company.

Legal Requirements

Hotel Grand united will disclose customer information, without the customer’s permission, if Hotel Grand United believes that such disclosures are required by any applicable law or court order or if such disclosures are necessary to investigate activities that may be harmful or injurious to the Hotel Grand United website, to Hotel Grand United guests, employees, or agents, or to any of the Hotel Grand United branches.

Service Providers

To provide services to our clients, both through the Hotel Grand United website and other communications, Hotel Grand United relies on third parties. Hotel Grand United requires such providers to conform to these privacy policies and guidelines. However, Hotel Grand United shall not be held responsible for their conduct if they fail to abide by these policies and guidelines.

Third Party Websites

Hotel Grand United cannot control and be held responsible for the collection of personal information by third-party websites. These include websites owned or controlled by hotel room sellers, travel companies, other distributors or any websites not controlled or authorised by Hotel Grand United. Customers may be able to access third-party websites through links on the Hotel Grand United websites. Such third-party websites have their own separate privacy practices. Hotel Grand United has no control, responsibility or liability for the practices and policies implemented by such third parties on their websites. Certain third-party websites may have received permission from Hotel Grand United to use Hotel Grand United trademarks, but may not provide a link to this Privacy Policy and Disclosure. Customers should communicate directly with such websites to receive information about their privacy practices and policies.

This Privacy Policy and Disclosure does not cover customers who enter the Hotel Grand United websites through links from non-Hotel Grand United sites, such as those of advertisers and other content providers.

Privacy Policy Changes

Hotel Grand United reserves the right to make changes to this Privacy Policy and Disclosure, and will post any revisions on this website as we deem fit.

Effective Date

This Privacy Policy and Disclosure became effective as of August 2013.

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